Privacy Policy

1. Who we are

Sol Biosciences Ltd ("Sol Biosciences", "we", "us") manufactures molecular-grade water and reagents in Nairobi, Kenya. This policy explains what information we collect through solbiosciences.com, how we use it, and the choices you have.

2. Information we collect

We collect information you choose to give us directly, such as when you:

• Submit the contact form, including your name, work email, institution or lab, product interest, and message.
• Email us directly at info@solbiosciences.com.

We do not use analytics, advertising, or tracking cookies on this site, and we do not knowingly collect personal information beyond what you submit through the form or in correspondence with us.

3. How we use your information

• To respond to enquiries, quote requests, spec sheet requests, and partnership discussions.
• To fulfil orders and supply agreements you enter into with us.
• To maintain records required for quality assurance and regulatory compliance.

We do not sell or rent your information to third parties.

4. Third-party processing

Our contact form is submitted via FormSubmit, a third-party form delivery service that forwards submissions to our inbox by email. FormSubmit processes the data you enter only to deliver it to us and is subject to its own privacy policy. We do not use any other third-party processors for data submitted on this site.

5. Data retention

We keep enquiry and order-related information for as long as necessary to respond to you, fulfil an order, and meet our quality, tax, and regulatory record-keeping obligations, after which it is deleted or anonymised.

6. Your rights

You can ask us to access, correct, or delete the personal information we hold about you at any time by emailing info@solbiosciences.com. We will respond within a reasonable time.

7. Changes to this policy

We may update this policy as our website and services evolve. Material changes will be reflected by updating the "last updated" date above.

8. Contact

Questions about this policy can be sent to info@solbiosciences.com or to Sol Biosciences Ltd, Nairobi, Kenya.